Support

If you have support related questions please feel free to contact us through the Bootcamps on Demand support desk by sending an email to:

support@amazingabsformula.com

 

52 Responses to “Support”

  1. Jo Underhill Reply 07. Jul, 2011 at 5:49 am

    Hi!

    I’ve just subscribed and have been having a look around – I like what I see so far! – but when I click on “Fat Burning Intervals” I get sent back to the payment page…..

    Help!

    Thanks,
    Jo

    • Scott Colby Reply 07. Jul, 2011 at 1:06 pm

      Hi Jo!

      I’m glad you’re in and like what you see so far. :)

      Are you sure you’re logged in when you click “Fat Burning Intervals?” If not, you will be re-directed to the sales page.

      Also, where are you clicking “Fat Burning Intervals?” Is it over on the right hand navigation bar?

      Please let me know and I will get this resolved as soon as possible.

      Thank you!

      Scott Colby

    • Scott Colby Reply 07. Jul, 2011 at 8:43 pm

      Hi Jo,

      It should work now. Can you please try it and let me know?

      Thanks!

      Scott

  2. Paul Brighouse Reply 07. Jul, 2011 at 1:56 pm

    Hi Scott

    I’m getting a similar problem on the Fat Burning Interval page.

    When I try to log on, it takes me to a screen saying ‘Members Only’ page & asks me to log in. I log in & try again & go round in circles…

    Paul

  3. lori Reply 07. Jul, 2011 at 3:44 pm

    once i sign up and i know i will love it, how long is it for, the rest of my life! ha!i could not find a “term” anywhere!

    • Scott Colby Reply 07. Jul, 2011 at 3:57 pm

      Hi Lori,

      Sorry I wasn’t clear on the commitment. It’s no commitment, no contacts. Cancel anytime.

      Let me know if you have any other questions. I hope you like it!
      :)

      Scott

  4. Alex Littlewood Reply 07. Jul, 2011 at 9:02 pm

    Hi Scott, I was trying to edit profile from the drop menu on my name but it just loads the work out page?

    Any ideas

    AL

    • Scott Colby Reply 07. Jul, 2011 at 11:40 pm

      Hi Alex, if you are still having trouble, let me know and I will try and find the answer for you….

      Thanks!

      Scott

      • Alex Littlewood Reply 08. Jul, 2011 at 9:33 pm

        yeah mate its still not bring up an edit profile page?

        Has anyone else had a prob?

        :) AL

        • Scott Colby Reply 08. Jul, 2011 at 10:55 pm

          Hi Alex,

          I changed a setting. You should now see a link called Membership Details. If you do, you should be able to edit your profile. If not, I will have to do some more troubleshooting.

          This isn’t my expertise, so I’m having to check with some other people who know this software better.

          Thank you for your patience. :)

          Scott

        • Scott Colby Reply 10. Jul, 2011 at 3:46 pm

          Did this help, Al?

          Thanks!

          Scott

  5. Alex Littlewood Reply 09. Jul, 2011 at 8:38 am

    Cheers scott,

    Congratz on the site by the way, looks great :) . Ill look forward to getting cracking on some of the workouts :)

    AL

  6. Alex Littlewood Reply 10. Jul, 2011 at 5:27 pm

    I didnt see a membership details tab scott?

    • Scott Colby Reply 11. Jul, 2011 at 3:15 am

      Sorry Al…I’m going to have to get the tech guys to look at this on Monday.

      Scott

    • Scott Colby Reply 11. Jul, 2011 at 5:03 pm

      Hey Al,

      You should be able to edit your profile now. I see some people have uploaded their photos.

      Thank you for your patience and support.

      Scott

  7. Amy Gose Reply 11. Jul, 2011 at 1:43 pm

    having trouble w/ the ctrl & open the link when I opened the workouts pdf for this week. It isn’t working for me. any suggestions.

    • Scott Colby Reply 11. Jul, 2011 at 2:00 pm

      Hi Amy,

      I’m not sure I understand this part of your comment: w/ the ctrl & open the link

      Can you please be more clear?

      Thank you. :)

      Scott

  8. Amy Gose Reply 11. Jul, 2011 at 2:32 pm

    I think I figured out what you meant. Thanks!

  9. Gina Bellous Reply 11. Jul, 2011 at 7:53 pm

    Hey Scott, Not trying to be dingy but when I go to the membership details to edit my profile , there is not link/area to add a profile photo, am I missing something? I see others have done it, thanks.

    • Scott Colby Reply 11. Jul, 2011 at 11:12 pm

      Hey Gina – would you mind emailing me your log in details so I can log in as you and can help you? As the administrator, I don’t think I see the same thing as you.

      Thanks!

      Scott

  10. Larry Wasserman Reply 12. Jul, 2011 at 12:55 am

    Hi Scott!

    Congratulations brother! This site and product is amazing! Great job and kudos to you for doing this. A lot of people are going to benefit nicely.

    BTW, are you going to offer an affiliate program?

    Best,
    Larry

  11. Nancy Farrington Reply 12. Jul, 2011 at 4:01 am

    Having same issue trying to find where to upload a profile pic…

    • Scott Colby Reply 12. Jul, 2011 at 10:52 pm

      Hi Nancy – I’m giving you the same answer I gave Gina…

      I think what you do is go to: http://www.gravatar.com/ and upload your photo there. Once you do, your photo will show up anytime you post here or any blog.

      I believe this is how you do it. I’ll find out for sure, but in the meantime, give it a shot.

      Thanks!

  12. Gina Bellous Reply 12. Jul, 2011 at 5:48 am

    Hey Scott, the site is looking great and working better now. I like how all the workouts for the week are on the site now. Perfect! Still can’t see a place to upload a profile photo. The membership details/profile page is pretty easy to follow just seems like the option to upload a photo is missing.

    • Scott Colby Reply 12. Jul, 2011 at 10:51 pm

      Thanks Gina! Glad you like it.

      I think what you do is go to: http://www.gravatar.com/ and upload your photo there. Once you do, your photo will show up anytime you post here or any blog.

      I believe this is how you do it. I’ll find out for sure, but in the meantime, give it a shot.

  13. Patricia Chappel Reply 14. Jul, 2011 at 3:44 pm

    How do I cancel my membership?

  14. Nancy Farrington Reply 14. Jul, 2011 at 6:40 pm

    Hi Scott,
    I wanted to let you know that I have been incorporating your workouts/exercises this week at my “Fitness in The Park” class and the sweat is a’dripping! One of my FIPer’s told me today how much she liked the recent class content. Thanks for helping me bring new & challenging workouts to my group! I love how easy it is to use this resource for my class. Monday – the 300!
    Have a great weekend!
    Nancy

    • Scott Colby Reply 15. Jul, 2011 at 1:04 am

      That’s awesome to hear Nancy. I love the name of your class by the way – Fitness in The Park. And I love hearing about different bootcamps using the workouts and their members’ feedback.

      I can’t wait to show you all the new workouts for next week. I’ll be doing the 300 tomorrow.

      Have a great weekend.

      Scott

      P.S. Did you get my note about how to get your picture on here?

  15. Nancy Farrington Reply 15. Jul, 2011 at 3:27 pm

    Thanks! Looking forward to what you’ll bring next week. I’m looking at your Anniversary workout now…FUN!
    Yes – I saw the note about the picture.
    Have a good weekend!
    BTW….does an email go out when you comment? I don’t think so but wanted to ask.

  16. Annette Mayr Reply 03. Aug, 2011 at 12:04 am

    Hi Scott,
    just joined and trying to poke around the site – but whatever I click at it just tells me that I took a wrong turn and don’t have access to the information. Is that right?
    Thanks
    Annette

    • Scott Colby Reply 03. Aug, 2011 at 12:23 am

      Hi Annette,

      Thank you for joining. First of all, make sure you log in.

      Secondly, here is what you have access to:

      1) The Bonuses found here: http://www.bootcampsondemand.com/bonuses/

      2) 17 Initial Workouts:

      If you look on the right hand side of the main site: http://www.bootcampsondemand.com/ you’ll see that there are 17 Workout Categories, such as Fat Burning Intervals, Dynamic Warm Ups, etc.

      If you click on a Workout Category, such as Fat Burning Interval, you get access to the first workout in each category. So no matter when someone joins, they always get these 17 workouts.

      3) Then you get access to all of the workouts in August and here on out for as long as you are a member.

      So you get the Aug 1-7 Workout Schedule:

      http://www.bootcampsondemand.com/workout-schedule-for-august-1-7/

      and the 5 workouts under it:

      There are 2 Couplet Finishers
      The Party of 5
      The Extreme Run
      The Two By Four

      What you don’t get are the workouts from the July workout schedules. These are only for people who were members in July.

      Does this make sense? Let me know if there is any confusion.

      Sorry about that. I should have explained it better.

      Thanks again Annette!

      Scott

  17. Annette Mayr Reply 03. Aug, 2011 at 5:40 pm

    Thanks for the explanation Scott! I was able to access the August workouts today, but it didn’t work last night, so that made me wonder…
    Now I need to get my butt in gear again, have been very very lazy in the last 2 months!
    Thanks
    A

  18. Janet Reply 10. Sep, 2011 at 2:39 am

    Scott – I haven’t been able to access the back to school workouts. I clicked on link on your email announcing this bonus, logged in, but then could not find it under bonuses. August bonuses pop up right away. Thanks. Janet

  19. missy Reply 09. Oct, 2011 at 11:25 pm

    Scott- I continue to TRY to review the bootcamp on demand that is sent to me for 4.95$ my account is being charged.. BUT I AM NOT ABLE TO VIEW THESE? IT SENDS me right back to home page? HOW do I cancel the membership?
    Thanks Missy

  20. Jen Krakau Reply 10. Oct, 2011 at 1:41 am

    Hey Scott,
    I updated my email address in my account, but the emails are still coming to my old email address which will no longer be valid after this Wednesday. What do I need to do so that stuff is sent to my new email? I don’t want to miss out on anything:)
    Thanks,
    Jen

  21. Jen Krakau Reply 18. Oct, 2011 at 8:14 pm

    jenkrakau@rocketmail.com

  22. Theresa Siegel Reply 09. Nov, 2011 at 12:48 am

    Is my husband allowed access to my account? I’m in IL and he’s currently in TX training for a new job?

    Thanks
    Theresa

  23. Debrah Pettigrew Reply 01. Feb, 2012 at 11:53 am

    Scott…can I talk to you about your article on eggs?
    Debbie

  24. Debrah Pettigrew Reply 06. Feb, 2012 at 12:11 pm

    yes….my natural pharmacist said that eggs are great as long as the yolks aren’t cooked, ie soft boiled, poached, etc. He said when the yolks are cooked, it oxidizes the cholostrol which is not good. I was pretty bummed out because I love hard boiled eggs, scrambled, etc. this guy is very knowledgable and I trust him on health issues. Have you ever heard of this? I suppose this is how eggs got a bad rap about raising cholo. levels ….just wondering.

    • Scott Colby Reply 08. Feb, 2012 at 3:18 pm

      Hi Debbie – I have never heard this. I asked a holistiic health coach (who has attended numerous nutrition seminars) and she has never heard of this. And all of my nutrition colleagues advocate hard boiled eggs and scrambled eggs. Sorry.

  25. Debrah Pettigrew Reply 14. Feb, 2012 at 5:10 pm

    Thanks for the reply…….I had never heard this before either but this pharmacist has several degrees in nutrition, homeopathy, etc and gave up his pharmacy to be a naturapathic dr. I am going to consult with him soon and will ask him more about this….